FAQ
Frequently Asked Questions
Find answers to the most common questions about our services.
What is Baipor Group?
Baipor Group GmbH is a transport and logistics company based in Regensdorf, Switzerland. We offer national and international transport, moving, furniture recycling and vehicle rental services.
What services do you offer?
We offer four main services: transport and moving within Switzerland, international transport and moving (especially between Switzerland and Spain), furniture recycling and collection, and vehicle rental (vans and cars).
How can I request a quote?
You can request a quote through the forms available on each service page of our website. You can also contact us directly by phone at +41 76 494 66 14 or by email at kontakt@baiportransport.com.
What areas do you cover?
For transport and moving we cover the whole of Switzerland. For international moves, we operate mainly between Switzerland and Spain, although we also carry out services to other European countries.
How does vehicle rental work?
Select the vehicle you want on our rental page and choose the dates: you will see the price and availability. Press “Request this vehicle” and your request will reach us via WhatsApp. An agent confirms the booking, asks for the required documents (driving licence and identity document) and tells you how to pay.
What payment methods do you accept?
Vehicle rental is booked via WhatsApp: when confirming your booking, the agent will tell you how to pay. For other services, payment is agreed after confirming the quote.
How is my personal data protected?
We take the protection of your data very seriously. We use encryption, access controls and comply with Swiss and European data protection legislation. For more information, see our Privacy Policy.
Can I cancel or modify a booking?
Yes, you can contact us by phone or email to cancel or modify a booking. We recommend doing so as early as possible. Cancellation terms are detailed in our Terms and Conditions.
What are your response times?
We strive to respond to all enquiries within 24 to 48 working hours. For urgent matters, we recommend contacting us directly by phone.
How can I contact you?
You can reach us by phone at +41 76 494 66 14, by email at kontakt@baiportransport.com, or visit us at Schulstrasse 16, 8105 Regensdorf, Switzerland.